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General
- Is Tallwish free?
- I can not login because I forgot my Username or password?
- How do I change my first name, last name, email or password?
- How do I control the emails I receive?
- I can login, but can't do anything without being prompted to signup.
- How do I contact Tallwish if I still have questions or have feedback?
- How is a group created?
- How can family / group members be added to a group (3 ways)?
- How can I join an existing group?
- How do I remove a user from a group?
- Can a user be a member of more than one group?
- What are 'Shared Docs'?
- How can I change our Group name?
- How do add items to my wish list?
- Can I see what group members have purchased for me?
- Can I see which items I have purchased?
- Can I see who purchased an item?
- Can wish list items come from any store?
- Can anyone on the internet search for my list?
- I found an item I like online, how do I copy the item to my wish list?
- Can the Item Finder be turned off / on?
- How can guests see my list?
- What is the Secret Suggester?
- How are reminders controlled
- How are emails reminders turned off for a particular event?
- Is there a master switch for turning email reminders on and off?
Groups
Wish List
Events
Note, clicking the blue questions below will go to the top of this page.
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General
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Is Tallwish free?
Yes, Tallwish is completely free!
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I can not login because I forgot my Username or password?
If you know your Username, your password can be emailed to you by clicking here.
If do not know your Username, or your email has changed, please email us at support@tallwish.com. Send us what you know about your account such as your first name, last name, email on file, or group name. We can usually find your information.
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How do I change my first name, last name, email or password?
Your first name, last name, email address and password can easily be changed. Login and click on 'Account' in the upper right
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How do I control the emails I receive?
Login, click on 'Account' in the upper right, then click on the 'Notifications' tab.
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I can login, but can't do anything without being prompted to signup.
This may be due to the browser, such as Internet Explorer, not allowing Tallwish cookies. Tallwish uses a session cookie that expires when the browser is closed. Ensure your browser allows www.tallwish.com cookies. Here are basic instructions on enabling cookies compliments of google: http://www.google.com/cookies.html
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How do I contact Tallwish if I still have questions or have feedback?
Click here to contact us.
An email can always be sent to the Tallwish Support Team (support@tallwish.com).
Groups
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How is a group created?
Login, click the green 'Group' menu choice at the top. Then click 'Create Group' tab. If the 'Create Group' tab is not visible, then you already belong to a Group.
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How can family / group members be added to a group (3 ways)?
To add members to a group, click on Groups in the blue bar and then click on 'Add Members' next to your group name.
There are three ways to signup family or group members. The first way is to actually create the account for the person. This option is great for children and not so active family members.
The second way to add members to your group is to search and add existing Tallwish members to your group.
The third way to add members to your group is to send them an email invitation. The invitation will include a link to join your group.
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How can I join an existing group?
To join an existing group, have a member of the existing group send you an invite email.
The email will contain a link. Click on the link and it will take you to the Tallwish login screen. Login to Tallwish and you are now part of the group. -
How do I remove a user from a group?
To remove a user from a group, click the green 'Groups' menu choice at the top. Then, either click the blue X to the right of the Group name to remove yourself from the group. Or, click the blue X to the right of a group member name to remove the user from the group.
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Can a user be a member of more than one group?
Currently, a user can be part of a single group. Multiple group functionality is planned for the Fall 2008.
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What are 'Shared Docs'?
'Shared Docs' are Shared Documents that members of the group can view and edit. For example, a member may create a 'Nathan Party Menu' shared document that would list what food item every person is bringing to the party.
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How can I change our Group name?
Send us a note and we can change your group name.
We are figuring out a good way to let users change their group name. There leading method is to have users change their group name and then emailing members of the group to let them know.
Wish List
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How do add items to my wish list?
Click the green 'Wish List' menu choice at the top. Then click the 'Add To My Wish List' tab.
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Can I see what group members have purchased for me?
Tallwish keeps what has been purchased for you a surprise. You cannot see what members have purchased for you. However, members can see that the item has been purchased to avoid duplicate gifts.
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Can I see which items I have purchased?
Yes. Items that you have purchased display 'Taken by me'.
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Can I see who purchased an item?
Yes. Hover, or place, the mouse over the word 'Taken' and the name of the person who reserved the item will pop up.
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Can wish list items come from any store?
Yes, wish list items can come from any store, online or offline. There does not even have to be a store associated with an item which is the case with handmade crafts.
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Can anyone on the internet search for my list?
No, not everyone on the internet can see your wish list. Only members of your group can see your wish list. This maintains your privacy.
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I found an item I like online, how do I copy the item to my wish list?
- Find the item you want on the web using your web browser, such as Internet Explorer or Firefox.
- Highlight the browser address at the top with your mouse, such as http://www.amazon.com.
- Right click the highlighted address (http://www.amazon.com) and select Copy from the menu.
- Go to the Add Item screen by clicking on Add Item. Highlight the text in the Address field.
- Right click and select the Paste menu option. The Address (URL) should contain your copied Address.
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Can the Item Finder be turned off / on?
To turn Off the Item Finder, click on the "Hide Item Finder" link at the top of the wishlist items.
To turn On the Item Finder, click on "Show Item Finder" under an item.
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How can guests see my list?
A guest can see your list by creating a guest account. To create a guest account, select the green 'Group' menu choice, then select the 'Add a Member' tab. Guests can see wish lists by logging in using the guest account.
The guest account will maintain the privacy of your list from being accessed by anyone on the internet.
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What is the Secret Suggester?
The Secret Suggester allows members to add secret suggestions to other member's wish lists. For example, if a parent has suggestions for their kids, they can click 'Add a Secret Suggestion' above the member's wish list to add a secret suggestion. The member who is receiving the secret suggestion will not see it.
Events
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How are reminders controlled?
To see event reminders, click on an event from the 'Home' page under 'Upcoming Events'. That will display event details including the reminders.
Or, click on the green 'Events' menu choice that lists every event. For each event, there are the reminders that are set for that event.
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How are emails reminders turned off for a particular event?
Select the event from either the 'Home' page or from clicking on the green menu 'Events' at the top. After the event is selected, all reminders for that event can be set to Off.
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Is there a master switch for turning email reminders on and off?
Yes, to turn email reminders on or off for all events, click on 'Account' in the upper right. Then click on 'Notifications'. There is an option to turn on or off reminders for all events.